Important Notice:
This Standard Operating Procedure (SOP) explains the service-based operational framework of GoOne Digital Marketplace.
✔️ This is not an investment, MLM, deposit, or franchise scheme
✔️ No fixed or guaranteed income is promised
✔️ All earnings are service-based, performance-linked, and review-driven
✔️ Partners and service associates are not employees or investors
Please read the complete SOP carefully before any engagement.
The objective of GoOne Digital Marketplace is to bring local shopkeepers, service providers, digital workers, and customers onto an integrated digital ecosystem in India, in order to:
This SOP is an operational policy document and does not constitute any form of investment, deposit, or guaranteed income scheme.
🔔 GoOne Booking Function (User-Centric Model)
On the GoOne platform, all users can book services according to their available time, ensuring they receive the best, verified, and nearby service.
Users can choose between:
The GoOne system automatically assigns the best-rated and authorized partner in the area.
Users on the GoOne platform may access the following facilities:
GoOne does not guarantee any job placement or income.
🕒 Booking according to the user's time.
📍 Area-based verified partners
📞 Direct call option (shopping)
⚡ Super Fast Delivery (subject to availability & location)
🤝 Local business support
GoOne operates on a Service Partnership Business Model:
All earnings are strictly based on actual service delivery, realized customer payments, and performance.
No fixed, assured, or guaranteed returns are promised.
GoOne aims to create social impact alongside business growth:
All the above figures represent targets and vision only and do not constitute legally guaranteed claims.
Channel Partners and Digital Workers shall not be considered employees under any circumstances.
|
Category |
Indicative Range |
|
Direct Sales Commission |
Up to 6% – 18% (More Info Link: Selling Products in DSA Account) |
|
Team Override |
Up to 24% (performance-linked) |
|
Re-order / Residual |
Up to 6% (volume-based) |
All commissions are indicative, variable, and payable only upon actual service execution and realization of customer payments.
Information about products and services that help achieve business promotion targets.
|
Sr. No. |
Name of Products |
Sales Price |
Recommend |
|
|
1 |
5999 |
180 |
School/Collage/institute |
|
|
2 |
6999 |
Students (8th-12th / ITI / Graduate), Job Seekers, Small Business Owners, Auto / Delivery / Field Workers, Housewives & Freelancers Agent: institute & CSC |
||
|
3 |
New construction, High-income colonies, Society RWA / President / Secretary, Security Supervisor, Warehouses, Industrial areas, Architecture |
|||
|
4 |
615 |
All Type Skilled Person |
||
|
5 |
4125 |
All Type Products Seller |
||
|
6 |
2500-3000 |
All Family* |
||
|
Target achievement may include facilitation of verified service orders, institutional or enterprise engagements, operational onboarding support, and district-level service coordination activities, strictly in accordance with GoOne SOPs. |
||||
“Any DSA may be nominated for additional operational responsibility roles based purely on service performance, compliance record, and business facilitation contribution, subject to internal review.
Such roles do not constitute employment, ownership, or guaranteed income.”
|
Sr. No. |
Managements |
Requirement of Member |
Target per DSA |
|
1 |
Member of District Management |
15 |
22.5 lakh, Business facilitated directly or through authorized platform partners |
|
2 |
Member of Territory Managements |
30 |
3 DMM |
|
3 |
Member of State Managements |
33 |
4 TMM |
|
4 |
Member of General Managements |
42 |
15 SMM |
The targets mentioned under management classifications are purely internal operational benchmarks for workload allocation, service responsibility mapping, and platform governance.
These targets do not represent income eligibility, investment thresholds, recruitment incentives, ownership rights, or hierarchical earning guarantees.
No remuneration, authority, or continuation is assured solely on the basis of target achievement.
Estimated 18 Categories (Rent & sale-purchase 2 person District Managements Member)
Home Service, Construction, Agricultures, industry (Home, Construction & Agriculture 3 person District Managements Member)
HR service (1 person District Managements Member)
Veg, nonveg (2 people District Managements Member)
B2B, B2C, C2C (B&C 2 people District Managements Member)
Bike, Car (2 people District Managements Member)
25 Products Category, 5 Services Category (1. Service Provider,2. HR Service, 3. Smart Skills Training & Digital Student Dairy, 4. Delivery Service, 5. Ride Service) & Total 84 Zone
Total 15 State Managements, 27 Products Category, 6 Services Category (1. Service Provider,2. HR Service, 3. Delivery Service, 4. Ride Service, 5. Food Court, 6. Old Stuff) & 9 Departments
Note: Management terms such as District, Zone, or State are used purely for internal operational classification and do not represent employment, ownership, designation, or statutory authority.
|
Designation |
Monthly Salary (INR) |
|
Business Development Manager (BDM) |
25,000 – 1,80,000 |
|
Trainer |
12,000 – 18,000 |
|
Support Executive |
9,000 – 12,000 |
|
IT / Sales / Field Roles |
10,000 – 18,000 |
Travel Allowance (TA), Dearness Allowance (DA), and incentives are applicable as per company policy.
Pending payouts, if any, shall be subject to audit.
|
Service Level Category |
Qty. |
Indicative Service Capacity* |
Supervision Service Managment |
|
6,00,000 District Service level fee |
8 |
Small service cluster |
Self & Self Team |
|
12,00,000 District Service level fee |
4 |
Medium service cluster |
|
|
48,00,000 District Service level fee |
1 |
Large service cluster |
District Service Provider Management |
Note: 18%GST extra, District Service level fee
Indicative Service Capacity represents the operational scale and support scope and does not constitute any assurance of income, profit, or business volume.
The Service Level Fee collected from District Operations Partners is utilized solely for the following operational purposes:
Clarification: The Service Level Fee is charged for operational readiness and service facilitation only and does not constitute an investment, deposit, or capital contribution. No assured income or return is linked to this fee.
GoOne incurs regular operational expenses, including but not limited to:
These expenses are met solely through actual business revenue generated from services and platform operations.
No partner payment, service level fee, or onboarding amount is used to provide any fixed, assured, or guaranteed return to any individual or partner.
| Revenue / Service Category | Company-Level Rate | 1 SLCP | 4 SLCP | 8 SLCP |
|---|---|---|---|---|
| Automation / Security / Safety Products (MEET Products) | 6% | 6% | 1.5% | 0.75% |
| Smart Skills Training Program | 18% | 18% | 4.5% | 2.25% |
| E-Vehicle (MEET Products) | 3% | 3% | 0.75% | 0.375% |
| Discount Smart Card | 30% | 30% | 7.5% | 3.75% |
| Digital Student Diary | 9% | 9% | 2.25% | 1.125% |
| Platform Service Fee & Channel partner onboarding | 24% | 24% | 6% | 3% |
| Software/website/Apps Service | 12% | 12% | 3% | 1.5% |
| Local Service Partner Onboarding | 6% | 6% | 1.5% | 0.75% |
| Service Provider Business | 1.5% | 1.5% | 0.375% | 0.1875% |
₹48L+GST SLCP → Max ₹1,68,000
₹12L +GST SLCP → Max ₹42,000
₹6L + GST SLCP→ Max ₹21,000
Earnings are strictly service-based and actual performance-linked.
20. District Operations Partner Service Model Agreement Term
The revenue from Automation/Security/Safety products, Smart Skills Training Program, Marketing Tools/Digital Utilities, Smart Card, and Digital Student Diary is valid for 30 months from the date of signing this agreement; thereafter, only the service provider's earnings will be received.
The District Service Level Fee paid by the District Operations Partner (DOP) is primarily utilized by GoOne for:
Platform access and software support
Training and capacity building
District-level operational setup
Manpower coordination and service facilitation
Ongoing operational support
If the DOP chooses to terminate the agreement after completion of 30 months, the following process shall apply:
a) GoOne will conduct a financial assessment of the commission received by DOP over a 30-month period, which includes the following:
Automation / Security / Safety Products
b) If any balance amount remains after deduction, such balance shall be refunded to the DOP along with 9% simple interest per annum, calculated only on the remaining refundable amount.
c) If the assessed operational cost is equal to or greater than the original fee paid, no refund shall be payable to the DOP.
d) Any refund, if applicable, shall be processed only after:
Formal written termination request by the DOP
Final audit and settlement by GoOne
Clearance of all dues, liabilities, or obligations of the DOP
This refund policy does not constitute an investment return, deposit repayment, or guaranteed reimbursement. The District Service Level Fee remains a non-refundable operational facilitation charge, subject only to the conditional settlement mechanism described above.
Zero Tolerance Policy Clause
It is hereby expressly agreed that:
If the District Service Operations Partner (DSOP), directly or indirectly, engages in any of the following acts:
Interfering with, obstructing, or disrupting the duties and operations of GoOne employees, staff, or management
Committing or attempting any form of fraud, forgery, misrepresentation, false commitments, fake onboarding, or data manipulation
Creating or promoting an unhealthy, disruptive, or hostile work environment
Misleading, misguiding, or providing false information to partners, employees, service providers, customers, or the general public
Making unauthorized promises, income claims, or representations contrary to GoOne SOPs, policies, or legal declarations
In such circumstances, GoOne shall have the absolute right to:
Terminate the agreement with immediate effect, without any prior notice
Suspend or permanently revoke all operational rights, access credentials, dashboards, and authorizations
Upon termination:
All rights, titles, area assignments, and operational authorities of the DSOP shall stand automatically cancelled
Any amount paid or spent by the DSOP towards operations, infrastructure, setup, manpower, software, or service-level fees shall be non-refundable and forfeited
The DSOP shall have no right to claim:
Any refund, compensation, damages, or continuation of earnings
Any future business, commission, or operational rights
In cases involving fraud, gross misconduct, or willful misrepresentation:
Any existing or future lifetime earning rights from Service Provider Business shall also stand terminated
GoOne reserves the right to initiate separate civil or criminal legal action if any financial, legal, or reputational loss is caused to the company.
This clause shall not be interpreted as an investment forfeiture or capital loss, as all payments made by the DSOP are strictly towards service facilitation, operational readiness, and support, and not as an investment, deposit, or capital contribution.
Termination shall be exercised in accordance with principles of natural justice, except in cases of proven fraud or gross misconduct.
This SOP:
• Does not constitute or operate as any form of Investment, MLM, Deposit, or Money Circulation Scheme
• Does not promise or guarantee any fixed, assured, or minimum income
• Contains figures, references, and illustrations that are purely indicative and strictly performance-linked
All roles, payments, and engagements are governed by the respective agreements executed between the parties.
Any disputes, claims, or interpretations shall be resolved in accordance with the applicable laws of India and subject to the jurisdiction defined in the relevant agreement.